Introduction
This Privacy Policy describes how Alively ("we", "us", or "our") collects, uses, and discloses information when you visit our website at alively.com (the "Site"). By using our Site, you consent to the information practices outlined in this policy.
We will update this policy from time to time by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Information We Collect
Information You Provide Directly
When you contact us through our website, we may collect:
- Contact details: Name and email address
- Communications: Any information you provide when reaching out to us for inquiries or support
Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing activity:
- Usage data: Device type, browser type, operating system, IP address, pages visited, and time spent on pages
- Cookies and tracking technologies: We use cookies, pixels, and similar technologies to understand how visitors use our Site and improve user experience
Information from Third Parties
We may receive information from:
- Analytics providers: Services like Google Analytics that help us understand site traffic and usage patterns
- Marketing platforms: Tools that help us understand the effectiveness of our marketing efforts
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Improve our Site and user experience
- Understand how visitors interact with our Site through analytics
- Send you marketing communications (only if you've opted in)
- Comply with legal obligations and protect our rights
How We Share Your Information
We may share your information with:
- Service providers: Third-party vendors who help us operate our Site, such as hosting providers and analytics services
- Legal compliance: When required by law, regulation, or legal process
- Business transfers: In connection with any merger, sale of company assets, or acquisition
We do not sell your personal information to third parties.
Third-Party Websites and Links
Our Site may provide links to third-party websites or services that are not operated or controlled by Alively. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our Site
- Improve Site performance and user experience
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at info@alively.com.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to the United States and other countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@alively.com